FAQs | Policies and Procedures


What is your attendance, cancellation and lateness policy?

We kindly request that you give your therapists 24 hours notice of cancellation in order to accommodate fellow patients and avoid inconvenience to all parties. We also ask that you arrive at your scheduled appointment times unless otherwise arranged. This will ensure that you and your fellow patients receive the proper care and attention you deserve.

You are asked to attend all visits as prescribed. Failure to do so will result in slow recovery, insurance denial, discharge from therapy and will negatively affect your legal cases. Often times, insurance adjusters and case managers will call or visit unexpectedly to verify your attendance. You are expected to attend all visits as prescribed.

Just like taking medications and going to the gym, regularity and consistency are key. Besides...how can we help you get better if you are not in attendance.

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ABLE - A Better Life
Physical Therapy

Tel: (866) 965-2253  |  Fax: (877) 965-2253